Legal
Terms & Conditions
Please read these terms carefully before using our website or placing an order.
Effective date: 1 January 2025
Acceptance of Terms
By accessing or using the Campbell Tea website (campbelltea.in) and placing orders, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not misuse our website by knowingly introducing viruses or other malicious material, attempting to gain unauthorised access, or engaging in any conduct that disrupts or damages our services.
Product Information
We make every effort to display product descriptions, images, and prices as accurately as possible. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free. Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund.
Orders and Payment
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Payment must be made in full at the time of order placement. We accept UPI, credit/debit cards, and net banking through our secure payment gateway. All transactions are in Indian Rupees (INR).
Intellectual Property
All content on this website — including text, images, logos, product names, and brand identity — is the property of Campbell Tea and protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Campbell Tea shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount paid by you for the specific order in question.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We have no control over the content or practices of these sites and accept no responsibility for them. Visiting linked websites is at your own risk.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.
Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after any changes constitutes your acceptance of the revised terms.
Contact
For any questions about these Terms & Conditions, please contact us at hello@campbelltea.in or write to us at our registered address. We aim to respond to all enquiries within 5 business days.